Jobs

Peak 10 is the leading provider of IT infrastructure, Cloud, and Managed Services to our customer base. Its dedicated team of experts is empowered to serve clients and proactively embraces the industry’s evolving technologies. Peak 10′s tailored, reliable and secure solutions for hosting and managing complex information technology infrastructure deliver concrete results that are cost-effective and sustainable. We own and operate data centers in multiple U.S. markets and we pride ourselves on the quality of our services, which means we need qualified and energetic people to help us run our business smoothly and securely. If you are looking for a company in which to grow and succeed, please view our current job openings below and apply today. Peak 10 is an equal opportunity employer.

The Director of Service Delivery (DSD) is a market level executive position, focusing on the consistent and timely execution of service delivery, for the local customer base. The Director of Service Delivery – Market is expected to oversee the market level engineering resources, as they follow processes and procedures, used to deliver contracted Peak 10 services. The DSD will be the local market presence, accountable to customers for all things service related.

Responsibilities

• Lead local engineering resources in delivering uncompromising customer support
• Execute on the Corporate Service Delivery and Support strategy at the market level
• Promote the company wide NPS program and maintain an ‘audit ready’ facility
• Provide ongoing managerial support and coaching for local engineering resources
• Assure the timely and accurate delivery of Peak 10 products and services sold by the market
• Work with the local Vice President/General Manager, Sales Engineers and sales staff, during the sales process, in setting proper customer expectations in the deployment of technical solutions
• Monitor and report, to both Market and Corporate Personnel, specific market level KPI’s
• Proactively provide an executive technical presence for Peak 10 in the local technology community
• Continually train the local team on Peak 10 products, services and operational guidelines
• Document local process as necessary
• Other duties as assigned by your manager

Requirements

• BS in Computer Science, Information Technology or Engineering and over 8 years experience in hosting, IT services, and professional services environments
• Previous management of engineering type resources (Support Staff, System Administrators, Project Managers, etc.)
• Familiar with ITIL v3 Framework for IT Service Delivery
• Broad based experience in multiple technology environments including:
• Microsoft Server Technologies (IIS, SQL, Exchange, etc.)
• VMWare and/or other virtualization technologies
• Linux (or other *nix platforms)
• Networking and network security administration
• Excellent people and proactive communications skills
• Strong attention to detail, making and keeping commitments and meeting deadlines

Apply Here: http://www.peak10.com/company-profile/careers

3Cinteractive®, named America’s Most Promising Company by Forbes and one of Florida’s Best Companies To Work For by Florida Trend, is currently looking to hire a Bilingual Customer Care Specialist. We’re experiencing rapid growth and we’re looking for motivated, talented individuals to join our team at our global headquarters in Boca Raton, FL!

At 3Ci, we strive to put team members in the best position to succeed both at their job and personally. Our culture is built around respect, passion, teamwork, innovation, success and most importantly – enjoying what we do. Our company culture and innovative personality is reflected in the vibrant, urban playground theme of our office.

The Customer Care Specialist will be responsible for professionally assisting customers in the call center and providing satisfactory resolution at all times.

The ideal candidate will have excellent verbal communication skills, be fluent in both English and Spanish, and have availability on evenings and weekends, as hours and shifts vary.

This position also requires a candidate that enjoys delivering the world’s most innovative mobile solutions to the biggest brands in the world – in an exciting, passionate environment!

Responsibilities

• Management of all accounts payable functions in a fluid and transactional business; contracting involvement, procurement and invoice approval processing, data entry and general ledger management, expense reimbursements, corporate p-card management, check runs, and electronic payments
• Maintenance of clear and accurate accounting records
• Implementation and adherence to internal cost controls and operational process improvements to reduce business costs
• Identify strategic opportunities to maximize Days Payable Outstanding (DPO) and operating cash flow
• Management of vendor finance relationships and contract terms
• Accountable for cross-functional vendor related issue resolution
• Active participation and eventual chair position on 3Ci’s Vendor Business Action Team
• Preparation and presentation of recurring cost reports, analyses, business analytics, and dashboards (budget to actual, month to month, etc.) 
• Assistance with monthly financial statement close process and adherence to expedited closing schedules 
• Form 1099 and W9 management
• External audit and tax compliance support
• Development of Staff Accountant’s accounts payable skill set

Qualifications

• 4+ years of public accounting or private industry accounts payable experience
• Bachelor’s or Master’s degree in accounting and/or finance
• ERP or general ledger experience preferred
• Extensive analytical, reporting, and project/process management skills
• Proficient with Microsoft Office suite (i.e. Microsoft Excel)
• CPA license or equivalent preferred
• Strong attention to detail, highly organized and focused on work quality
• Superior oral and written communications skills
• Strong leadership experience managing people
• Passion and accountability for maximizing financial results of the business
• Positive, self-starter attitude and desire to exceed expectations
• Experience in mobile, software, or transactional businesses a plus

Apply Here: http://www.3cinteractive.com/Careers/job-description.html?url=advert_details.php?id=94%26idpartenaire%3D930