Program
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HDI South Florida
Date: February 11, 2010
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2010 is here - a new year and new potential!
Come celebrate the start of this exciting new decade with
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HDI South Florida Winter Event
Featuring
"Call Effectiveness Monitoring...Scoring for Success"
Presented by Eddie Vidal, President of HDI South Florida & Manager of Enterprise Support Services, University of Miami
followed by
"Making the Case for the Virtual Support Center"
Presented by Tim Dewey, CEO of B Virtual, Inc.
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WHEN
Thursday, February 11th, 2010
Carnival Cruise Lines HQ
3655 NW 87 Avenue
Doral, Florida 33178
Map
1:00 - 1:30pm Registration and Networking
1:30 - 1:45pm Welcome and HDI Overview
1:45 - 2:30pm Presentation by Eddie Vidal
2:30 - 2:45pm Break
2:45 - 3:45pm Presentation by Tim Dewey
3:45 - 4:00pm Wrap-up and RAFFLE!
Complimentary snacks and beverages will be provided during registration and break periods.
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